1. Where are you based?
We are proudly based in South Africa, operating from our store in Despatch, Eastern Cape.
2. Do you offer nationwide delivery?
Yes, we deliver across South Africa via reliable courier services.
3. How long does delivery take?
Orders are processed weekly. Once dispatched, delivery usually takes 2–5 working days, depending on your location.
4. Can I track my order?
Yes! You will receive your tracking number via email once your order has been dispatched.
5. Can I return or exchange an item?
All sales are final. We do not offer returns or exchanges unless the item is damaged or incorrect upon arrival. Please report issues within 48 hours of delivery.
6. Do you offer custom or personalised items?
No! We unfortunately do not offer this service.
7. What payment methods do you accept?
We accept EFT and Instore payments.
8. Do you ship internationally?
Currently, we only deliver within South Africa.
9. I need my order urgently. Do you offer express processing?
Please contact us before ordering, and we’ll do our best to assist depending on availability and schedule
10. How can I contact you?
You can reach us via email or WhatsApp. We’re happy to help!